2 Replies Latest reply: Sep 11, 2009 6:12 AM by 843804 RSS

    can't install java

    843804
      hi everyone,
      lately I've been unable to use Java due to the following error

      #
      # An unexpected error has been detected by Java Runtime Environment:
      #
      # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0xae000000, pid=3608, tid=2944
      #
      # Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode windows-x86)
      # Problematic frame:
      # C 0xae000000
      #
      # If you would like to submit a bug report, please visit:
      # http://java.sun.com/webapps/bugreport/crash.jsp
      # The crash happened outside the Java Virtual Machine in native code.
      # See problematic frame for where to report the bug.
      #


      I have therefore uninstalled java and downloaded the latest version hoping to solve the problem, but everytime I try to open the installer appears a message saying that "Java(TM) Platform SE binary has encountered a problem and needs to close."

      Could someone please help me?
        • 1. Re: can't install java
          796365
          Did you try to do this from the www.java.com website?

          If so, go to this page and try an offline install of whatever you want. (If you're only wanting to run prewritten programs, you want the JRE)

          [http://java.sun.com/javase/downloads/index.jsp]
          • 2. Re: can't install java
            843804
            I did try but neither offline nor online version succeeded, i get always the same "Java(TM) Platform SE binary has encountered a problem and needs to close."