1 Reply Latest reply on Sep 30, 2010 11:53 AM by Cafer

    How to customize dunning letters in R12

      I need to customize dunning letter program in R12. Iam able find the template for dunning letters(Dunning Soft Letter 1 IEXDNSFT1.rtf ,Dunning Soft Letter 2 IEXDNSFT2.rtf etc). Ineed to know what is the data source for these for these template. and where can i do customization for to get extra columns and where to get XML data.