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we are facing the same problem. The error keeps popping up under heavy load or when we shutdown one of our 2 webservers and go with only one.
Diane, were you able to get to the bottom of this problem.?
We are seeing the same thing in a websphere/j2ee environment. We were thinking maybe a rainbow issue, any ideas??
Error receiving connection (SEC_ERROR_BAD_DATABASE - Problem using certificate or key database)
This is our log error, we then back up an actuate queue waiting for requests to be answered and loose stability.
Try to add a TMP file env. variable in the iWS start up script.
e.g. TMP=/tmp/abc; export TMP
make sure this file is web server user (e.g. nobody or nsuser) writeable.
Then restart the web server.
It will allow the NSS to create a temp disk file when the in memory cache is all used up during heavy loads with all the user certificates. We have seen it throws this error during heavy loads, e.g. 1000+ users with digital certificate authentication. Then you will need to restart the web server to make it work again.