4 Replies Latest reply: Aug 6, 2009 4:25 PM by 795491 RSS

    Solaris 10 5/09 x86 Fail to update

    807567
      Hello ,
      I had a fresh install of the latest version of Solaris 10. I am not able to perform updates using any of the suggested sollutions around here . I have the same error of authentication failure while trying to download updates although the account registration went fine . Please advice me how may I proceed further .. I already spent four days around this issue.

      # smpatch update
      Failure: Cannot connect to retrieve detectors.jar: You are not authorized to access this service.

      Kind regards,
        • 1. Re: Solaris 10 5/09 x86 Fail to update
          807567
          And the strangest of all is that every time I log on to this site or I want to register Solaris 10 5/09 I need to create a new account. Although I have created almost 10 so far , all with valid and confirmed email address ... Guys. what's wrong over there ?
          Anyways , here is the output of the analysis script. If anyone has time for a sollution to this ...

          Asgard


          smpatch settings:

          patchpro.backout.directory - ""
          patchpro.baseline.directory - /var/sadm/spool
          patchpro.download.directory - /var/sadm/spool
          patchpro.install.types - rebootafter:reconfigafter:standard
          patchpro.patch.source - https://getupdates1.sun.com/
          patchpro.patchset - current2
          patchpro.proxy.host - ""
          patchpro.proxy.passwd **** ****
          patchpro.proxy.port - 8080
          patchpro.proxy.user - ""


          smpatch analyze:

          Failure: Cannot connect to retrieve detectors.jar: You are not authorized to access this service.


          Entitlement:

          cat: cannot open /var/sadm/spool/cache/entitlement/*entitlement_client


          Sun UC patch revision:

          120336-04
          121082-06
          121119-16
          121454-02
          123004-03
          123006-07
          123631-03
          123896-05
          124187-07


          Solaris release:

          Solaris 10 5/09 s10x_u7wos_08 X86
          Copyright 2009 Sun Microsystems, Inc. All Rights Reserved.
          Use is subject to license terms.
          Assembled 30 March 2009


          Solaris Kernel: Generic_139556-08
          Machine Type: i86pc
          Platform: i86pc


          Java -version:

          java version "1.5.0_17"
          Java(TM) Platform, Standard Edition for Business (build 1.5.0_17-b04)
          Java HotSpot(TM) Server VM (build 1.5.0_17-b04, mixed mode)


          Cacao Java version:

          java-home=/usr/jdk/jdk1.5.0_17


          Software Cluster:

          CLUSTER=SUNWCall


          All ccr properties:

          18:
          Property not defined: 18

          cns.assetid:
          f+bp1SxhLjDEJXWJqGsocmG/HGA=

          cns.br.SunUCenabled:
          true

          cns.ccr.keyGenPath:
          /usr/lib/cc-ccr/bin/ccrKeyGen

          cns.clientid:
          ade6ae83-5a48-4fe2-b4ac-ad8f9419545c

          cns.httpproxy.auth:


          cns.httpproxy.ipaddr:


          cns.httpproxy.port:


          cns.regtoken:
          e51db631-b301-45f4-a17a-eee48de6eefd:1280880000000:T

          cns.security.password:
          psuG5nzlU3ayCOhvwpkkHNZWzjHn43SzGZ47lgMvBsGC

          cns.security.privatekey:
          -----BEGIN ENCRYPTED PRIVATE KEY-----
          MIICxjBABgkqhkiG9w0BBQ0wMzAbBgkqhkiG9w0BBQwwDgQIrED4AqJJMMoCAggA
          MBQGCCqGSIb3DQMHBAj5rgZHhmxw2ASCAoAP4jfimGhO9YgARDoLhkaOkz4AWfsG
          hIH9ZhnUaDKBjUf+I+sKthinKrRnT15xzFQVh3s3HYISiqhG4310FfkOteHUvsCG
          KL3EmymTPxLcB211nve/ZNoWxWj49CyEvEimNRMHwe4VUzdKdanHvl0pW+f/kHSQ
          SbrwXv4BS/fEzm02Ga1wNEiOXUHClzjgKgiThRWYiU2l02Eo6jBMEQnOjJ2BzEX1
          Iyqb2RVbmCRZrlhsmFFURifXWdoDiZxCBcAmf3Wxu4H/+ndnih9S8ydTufJ19FBT
          VWF2YhzfAwlahZV1cybsjFnG0dNUnAYVK6DZNyzj85sSTwG5dnY1Rhu6mquMarxo
          RzwoP6QpQv4v+VBA2CK5ntfphAHUWL+u1VQ9G1ZLSpsXSpKLjsXT6BcKu1en68Qq
          TYwgzAhDhrhBJrYaDznRE9nmnKtiloVRIqxcfhspD5eMXv524mbTx7apNYYpu88+
          Qo5lzoGx7soF049nkXoKBqjohHvq2L400u8eGWdZIgCb1nrIlrVmtFOkSglYsice
          n0qqMIaMnDbZSqSdoPh7TcSNmz2gXWqaayFeSMcIrWfSrbJJv8xMZ5TVtlezRzHs
          h9emId/R41Zs8NchnbEtxEm60hejST5jFxCIolhz1WRSxSDEwzuVysHh6ZU9/3xT
          sNwzdAkgUCl6ZdJLkwWPE3D/0i/NwAizHkMobxY1FiFEIJnAq+tJs8cWgusNWNRd
          XOe/mzLIWZFHEzQK2AmtyE39x+5kRhjou14U065i+nHh79YqepjaAZj+WEuxCHFc
          MViPAF8Y8CW/jjQqd3Wq9Wkq7ojjFQjffY3tFBRyz1LbWhlRbqemVcVH
          -----END ENCRYPTED PRIVATE KEY-----


          cns.security.publickey:
          -----BEGIN PUBLIC KEY-----
          MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDnhqtSjWbmngFAi0xUWNFhGfl+
          n4zSR5D747SZhKwr0BwOej+DUkiJ791AOp/FhwA252gTwg1i2Ir8ENy9jz3p367j
          Sn0E2XTOGMaKUzShMywJLS3OWetD7uYXOAXmaRypNAKIEac4Qah7lMhDrzCzY0Nh
          0lS1hIelibUFQeqxBQIDAQAB
          -----END PUBLIC KEY-----


          cns.swup.UMautolaunch:
          false

          cns.swup.autoAnalysis.enabled:
          true

          cns.swup.checkinInterval:
          2

          cns.swup.lastCheckin:
          0

          cns.swup.patchbaseline:
          current

          cns.swup.regRequired:
          true

          cns.transport.serverurl:
          https://cns-transport.sun.com



          patchsvr not installed.



          Sun UC package status:
          SUNWbreg not installed
          SUNWdc not installed
          • 2. Re: Solaris 10 5/09 x86 Fail to update
            795491
            Many are having this problem.

            I found that if you do the sun help chat they can fix the account issues. Sunsolve is not helpful unless you have a contract.

            The chat guy said they were aware of the problem (accounts blasted after registration of sol 10), and are working on it but there is no eta....
            • 3. Re: Solaris 10 5/09 x86 Fail to update
              807567
              kjard_us wrote:

              I found that if you do the sun help chat they can fix the account issues. Sunsolve is not helpful unless you have a contract.

              The chat guy said they were aware of the problem (accounts blasted after registration of sol 10), and are working on it but there is no eta....
              Thanks for the suggestion; where can I find this "help chat" thing?

              Cheers
              • 4. Re: Solaris 10 5/09 x86 Fail to update
                795491
                I think it was from the help link on the registration page. Something that lead to a web form. Then a little chat thingy popped up.