You will need to set this entry in the BAMCommonConfig.xml file to true
The location for that file can be found at :
After this you will need to restart the server.
Thanks for your message. is it valid to BAM188.8.131.52.0 of <AlertActionAllowExternalEmail>false</AlertActionAllowExternalEmail>, since I can not find it in the file of BAMCommonConfig.xml ? If yes, I just put email address instead of user name, right ?
Thank you again.