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Are you running this from the <TomcatHome>/webapps/grcc/lib directory? Have a look at the latest GRCC 8.6 install guide, there's a section for this "Resetting Passwords". If you're still having issues you'll need to contact Support.
How to reset GRC 8.6.x ADMIN password [ID 1272180.1]
Download the script and execute as per instructions in document (If the version is 8.6.0 edit script to have filenames as 8.6.0 instead of 8.6.1)
Does anybody have steps on how to reset admin password for AACG environment.. version 8.6.3 ?
Also if anybody can guide me on cloning steps for same.. as to which config files should I edit to get the application connect to correct database. ?
Log into Oracle Support and have a look at Note ID: 1272180.1 - How to reset GRC 8.6.x ADMIN password or go to https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=HOWTO&id=1272180.1
As for cloning, AACG is not meant to be cloned, as it connects to multiple datasources and has some internal dependencies on those. You will have to do a new install and point it to the new instance.
Edited by: yasir.shah on Feb 3, 2012 10:38 AM
as per the attached pdf file in the metalink id that was provided, I am trying to execute following statement to reset the admin password.
java -jar grc-utility-22.214.171.124-SNAPSHOT.jar
However I am getting following error and am not clear of the fix
Exception in thread "main" java.lang.NoClassDefFoundError: org/apache/commons/logging/LogFactory
Caused by: java.lang.ClassNotFoundException: org.apache.commons.logging.LogFactory
at java.security.AccessController.doPrivileged(Native Method)
... 1 more
Could not find the main class: oracle.apps.grc.utility.admin.PasswordManager. Program will exit.
Please help me reset the password!!
What directory are you running this from?
I would open an SR so that support can address their issue. If the note is wrong, then they would be the best people to update the new steps. Please update us on their response!