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: Apr 6, 2011 9:09 AM by
Document Types for Case Management Implementation
Apr 6, 2011 5:00 AM
Can any one provide what document types should be used for Case Management Implementation. If possible please describe what is a queue and how it relates to provider group. What is Scripting and how it relates to solution advisor.
Thanks in Advance.
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Re: Document Types for Case Management Implementation
Apr 6, 2011 9:09 AM
in response to
i got it..for case management..document types will be CAL CL, E-Mail EM, FAX FX, Mail ML. you can create more as per your business needs...