4 Replies Latest reply on Apr 21, 2011 7:03 AM by 848970

service-specific error code 997 when starting up Oracle 9i service

848970 Apr 13, 2011 3:31 AM

Hi,

I have both Oracle 9i and 10g installed in a server. I've added 9i SID in 10g listner.ora. When I try to startup the 9i Oracle service in windows, I get "Windows could not start the 'service name' on Local Computer......If this is a non microsoft service, contact the service vendor, and refer to service-specific error code 997".

Server is Windows 2003 R2 Standard Edition SP1

Does anyone has a solution for this error?

Thanks,

listener.ora in 10g
LISTENER10G =
(DESCRIPTION_LIST =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = sgpdb1)(PORT = 1522))
)
)

SID_LIST_LISTENER10G =
(SID_LIST =
(SID_DESC =
(SID_NAME = PLSExtProc)
(ORACLE_HOME = F:\Oracle\Ora10.2.0)
(PROGRAM = extproc)
)
(SID_DESC =
(SID_NAME = RACE)
(ORACLE_HOME = F:\Oracle\Ora10.2.0)
(PROGRAM = extproc)
)
(SID_DESC =
(SID_NAME = IWK1010)
(ORACLE_HOME = F:\Oracle\Ora9201)
(PROGRAM = extproc)
)
)

sqlnet.ora in 10g
NAMES.DEFAULT_DOMAIN = world

SQLNET.AUTHENTICATION_SERVICES= NONE

NAMES.DIRECTORY_PATH= (TNSNAMES,EZCONNECT)

tnsnames.ora in 10g
RACE.WORLD =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(Host = sgpdb1)(Port = 1522))
)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = RACE)
)
)

IWK1010.WORLD =
(DESCRIPTION =
(ADDRESS_LIST =
(ADDRESS = (PROTOCOL = TCP)(HOST = SGPDB1)(PORT = 1522))
)
(CONNECT_DATA =
(SERVICE_NAME = IWK1010)
)
)

1. Re: service-specific error code 997 when starting up Oracle 9i service

sb92075 Apr 13, 2011 3:39 AM (in response to 848970)

rename listener.ora file to new/different name

reboot the OS the issue following lines EXACTLY as below

lsnrctl start
sqlplus
/ as sysdba
startup
exit
lsnrctl status
lsnrctl service

COPY commands above & results then PASTE all back here
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2. Re: service-specific error code 997 when starting up Oracle 9i service

848970 Apr 13, 2011 4:16 AM (in response to sb92075)

Here is the resutls. Pls note - startup/exit commands were not executed since did not connenct to sqlplus

C:\Documents and Settings\Administrator>lsnrctl start

LSNRCTL for 32-bit Windows: Version 10.2.0.4.0 - Production on 13-APR-2011 12:03:54

Copyright (c) 1991, 2007, Oracle. All rights reserved.

Starting tnslsnr: please wait...

TNSLSNR for 32-bit Windows: Version 10.2.0.4.0 - Production
Log messages written to F:\Oracle\Ora10.2.0\network\log\listener.log
Listening on: (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=sgpdb1.corpnet.ifsworld.com)(PORT=1521)))

Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
STATUS of the LISTENER
------------------------
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 10.2.0.4.0 - Production
Start Date 13-APR-2011 12:03:56
Uptime 0 days 0 hr. 0 min. 4 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Log File F:\Oracle\Ora10.2.0\network\log\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=sgpdb1.corpnet.ifsworld.com)(PORT=1521)))
The listener supports no services
The command completed successfully

C:\Documents and Settings\Administrator>sqlplus / as sysdba

SQL*Plus: Release 10.2.0.4.0 - Production on Wed Apr 13 12:05:16 2011

Copyright (c) 1982, 2007, Oracle. All Rights Reserved.

ERROR:
ORA-12560: TNS:protocol adapter error

C:\Documents and Settings\Administrator>lsnrctl status

LSNRCTL for 32-bit Windows: Version 10.2.0.4.0 - Production on 13-APR-2011 12:09:59

Copyright (c) 1991, 2007, Oracle. All rights reserved.

Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
STATUS of the LISTENER
------------------------
Alias LISTENER
Version TNSLSNR for 32-bit Windows: Version 10.2.0.4.0 - Production
Start Date 13-APR-2011 12:03:56
Uptime 0 days 0 hr. 6 min. 3 sec
Trace Level off
Security ON: Local OS Authentication
SNMP OFF
Listener Log File F:\Oracle\Ora10.2.0\network\log\listener.log
Listening Endpoints Summary...
(DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=sgpdb1.corpnet.ifsworld.com)(PORT=1521)))
Services Summary...
Service "RACE_XPT" has 1 instance(s).
Instance "race", status READY, has 1 handler(s) for this service...
Service "race" has 1 instance(s).
Instance "race", status READY, has 1 handler(s) for this service...
The command completed successfully

C:\Documents and Settings\Administrator>lsnrctl service

LSNRCTL for 32-bit Windows: Version 10.2.0.4.0 - Production on 13-APR-2011 12:10:08

Copyright (c) 1991, 2007, Oracle. All rights reserved.

Connecting to (ADDRESS=(PROTOCOL=tcp)(HOST=)(PORT=1521))
Services Summary...
Service "RACE_XPT" has 1 instance(s).
Instance "race", status READY, has 1 handler(s) for this service...
Handler(s):
"DEDICATED" established:0 refused:0 state:ready
LOCAL SERVER
Service "race" has 1 instance(s).
Instance "race", status READY, has 1 handler(s) for this service...
Handler(s):
"DEDICATED" established:0 refused:0 state:ready
LOCAL SERVER
The command completed successfully
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3. Re: service-specific error code 997 when starting up Oracle 9i service

oradba Apr 13, 2011 8:49 AM (in response to 848970)

Maybe you have simply to wait for a while:

net helpmsg 997

Overlapped I/O operation is in progress.
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4. Re: service-specific error code 997 when starting up Oracle 9i service

848970 Apr 21, 2011 7:03 AM (in response to oradba)

Thanks all for the replies.

This is now solved. I just removed ORACLE_HOME environment variable.
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