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3 Replies Latest reply: May 21, 2011 5:11 AM by Arno RSS

SGD 4.5 upgrade to SGD 4.6, corrupt ENS database, No applications on webtop

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Upgrade procedure went as follows:

-Added new server to exsisting 4.5.933 array.
-Verified ENS sync - Users could login, webtops and applications all worked
-Detached server from 4.5.933 array
-Performed upgrade to SGD 4.6 , no errors

We are using LDAP authentication against Active Directory, users can login but they do not have any applications on their webtop.

Logging into the administrator console there are no application servers listed in the application server tab. However if you go to the application and select "Hosting Application Servers" the correct server is listed and you can click on the server object and view address. Test Connectivity also works.

You can not search for users even with Local + LDAP repository selected. If you manual drill down LDAP hierarchy you can get to the user however when you click on user it pops back to the "Secure Global Desktop Servers" tab.

There are several errors in the jserver logs, here are just a few:


2011/04/22 09:43:39.295     (pid 6290)     server/diskds/error     #1303487019295
Oracle Secure Global Desktop (4.6) ERROR:

The database rooted at:
/opt/tarantella/var/ens
has become corrupt or inconsistent and will be scavenged.

Inconsistencies will be removed.



2011/04/22 09:43:39.476     (pid 6290)     server/login/error     #1303487019476
Oracle Secure Global Desktop (4.6) ERROR:

The Global Administrators role object has no members.

Until the problem is fixed, the following users have temporary
global administration privileges:
{}

Add some Global Administrators.


2011/04/22 09:46:03.363     (pid 6290)     server/soapcommands/error     #1303487163363
Oracle Secure Global Desktop (4.6) ERROR:

No SKID authentication available on the connection.

SOAP service is unavailable

Reconnect using a SKID authenticated connection.

2011/04/22 09:46:13.683     (pid 6290)     server/csh/error     #1303487173683
Oracle Secure Global Desktop (4.6) ERROR:

Failed to configure CDM for secure5.ws-sugar.com:1303487169020:5746580508790271371.
Exception was : com.sco.tta.common.asadutils.ExtendedErrorException [Root exception is javax.naming.NoPermissionException: The CDM client was not launched as no
drives are available for this user.]
     at com.sco.tta.common.jndi.provider.applaunch.AppLaunchContext.f_createSubcontext(AppLaunchContext.java:2161)
     at com.sco.jndi.toolkit.provider.SimplePartialCompositeContext.pc_createSubcontext(SimplePartialCompositeContext.java:865)
     at com.sco.jndi.toolkit.provider.PartialCompositeContext.createSubcontext(PartialCompositeContext.java:342)
     at javax.naming.spi.ContinuationDirContext.createSubcontext(ContinuationDirContext.java:180)
     at com.sco.jndi.toolkit.provider.ToolkitContext.nns_createSubcontext(ToolkitContext.java:2142)
     at com.sco.jndi.toolkit.provider.PartialCompositeContext.createSubcontext(PartialCompositeContext.java:344)
     at javax.naming.spi.ContinuationDirContext.createSubcontext(ContinuationDirContext.java:180)
     at com.sco.jndi.toolkit.provider.ToolkitContext.nns_createSubcontext(ToolkitContext.java:2142)
     at com.sco.jndi.toolkit.provider.PartialCompositeContext.createSubcontext(PartialCompositeContext.java:344)
     at javax.naming.spi.ContinuationDirContext.createSubcontext(ContinuationDirContext.java:180)
     at com.sco.jndi.toolkit.provider.ToolkitContext.nns_createSubcontext(ToolkitContext.java:2142)
     at com.sco.jndi.toolkit.provider.PartialCompositeContext.createSubcontext(PartialCompositeContext.java:344)
     at javax.naming.spi.ContinuationDirContext.createSubcontext(ContinuationDirContext.java:180)
     at com.sco.jndi.toolkit.provider.ToolkitContext.nns_createSubcontext(ToolkitContext.java:2142)
     at com.sco.jndi.toolkit.provider.PartialCompositeContext.createSubcontext(PartialCompositeContext.java:344)
     at com.sco.jndi.toolkit.provider.BaseContext.createSubcontext(BaseContext.java:1433)
     at com.sco.tta.server.csh.ClientConnection.startCPE(ClientConnection.java:1323)
     at com.sco.tta.server.csh.ClientConnection.startCdmAndRdpPrinting(ClientConnection.java:1206)
     at com.sco.tta.server.csh.ClientSessionObject.startCdmAndRdpPrinting(ClientSessionObject.java:3051)
     at com.sco.tta.server.soapcommands.ServerOutpost.clientCapabilitiesResponse(ServerOutpost.java:832)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at com.sco.tta.server.server.soap.SOAPControlledElement.invoke(SOAPControlledElement.java:127)
     at com.sco.tta.server.server.soap.SOAPController.invoke(SOAPController.java:252)
     at com.sco.tta.server.server.soap.SOAPCalcTask.processEnvelope(SOAPCalcTask.java:249)
     at com.sco.tta.server.server.CalcTask.runTask(CalcTask.java:127)
     at com.sco.tta.server.server.mupp.MuppCalcTask.processData(MuppCalcTask.java:393)
     at com.sco.tta.server.server.mupp.MuppCalcTask.processEnvelope(MuppCalcTask.java:112)
     at com.sco.tta.server.server.CalcTask.runTask(CalcTask.java:127)
     at com.sco.tta.server.server.Task.run(Task.java:125)
     at com.sco.cid.common.WorkerPool$Worker.run(WorkerPool.java:469)
     at java.lang.Thread.run(Thread.java:619)
Caused by: javax.naming.NoPermissionException: The CDM client was not launched as no drives are available for this user.
     at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
     at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
     at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
     at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
     at com.sco.jndi.toolkit.provider.SimpleContinuation.getSimpleException(SimpleContinuation.java:59)
     at com.sco.jndi.toolkit.provider.SimpleContinuation.getSimpleException(SimpleContinuation.java:79)
     at com.sco.jndi.toolkit.provider.ToolkitContext.namingException(ToolkitContext.java:483)
     at com.sco.tta.common.jndi.provider.applaunch.AppLaunchContext.buildServiceLaunchPolicy(AppLaunchContext.java:2313)
     at com.sco.tta.common.jndi.provider.applaunch.AppLaunchContext.doLocalLaunch(AppLaunchContext.java:1739)
     at com.sco.tta.common.jndi.provider.applaunch.AppLaunchContext.f_createSubcontext(AppLaunchContext.java:2074)
     ... 33 more
Details: Error Details = The CDM client was not launched as no drives are available for this user.
objectclass = x-mime-x-tfn/unknown
          top
.

CDM will not function.

Restart the Server.


Suggestions Please?

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