7 Replies Latest reply: Apr 27, 2011 11:07 AM by Hussein Sawwan-Oracle RSS

    10g DISCOVERER Plus is not opening

    801144
      Hi ALL,

      I trying to open the discoverer plus but I am getting the error like this
      'error for click deatils'

      EBS version 12.0.6
      DB version 10.2.0.4
      Discoverer version 10.1.2.55.26

      Thanks in Advance
      Kumar
        • 1. Re: 10g DISCOVERER Plus is not opening
          Hussein Sawwan-Oracle
          Was this working before? If yes, any changes have been done recently?

          Have you completed all the steps in (Using Discoverer 10.1.2 with Oracle E-Business Suite Release 12 [ID 373634.1])?

          Is this the complete error message? Any errors in the logs?

          Thanks,
          Hussein
          • 2. Re: 10g DISCOVERER Plus is not opening
            801144
            Hi Hussein,

            every we did properly as per your mentioned doc id
            I did not find any error messages in logs
            it is recently configured.

            Thanks a lot

            Regards
            kumar
            • 3. Re: 10g DISCOVERER Plus is not opening
              Hussein Sawwan-Oracle
              Kumar,

              Please see these docs for the list of log files that might give more details about this error.

              Locations And Uses Of Discoverer 10g (10.1.2) Log Files Used For Troubleshooting [ID 457674.1]
              How To Run Remote Diagnostic Agent (RDA) For Discoverer 10g/11g [ID 1104715.1]
              How To Run Remote Diagnostic Agent (RDA) For Discoverer 10g (Sample Script) [ID 1120429.1]
              How To Find Oracle Discoverer Diagnostic and Tracing Guides [ID 290658.1]

              Thanks,
              Hussein
              • 4. Re: 10g DISCOVERER Plus is not opening
                801144
                Hi Hussein



                I am getting the below java error. please help us.


                Java Plug-in 1.6.0_24
                Using JRE version 1.6.0_24-b07 Java HotSpot(TM) Client VM
                User home directory = C:\Documents and Settings\kd08754
                ----------------------------------------------------
                c: clear console window
                f: finalize objects on finalization queue
                g: garbage collect
                h: display this help message
                l: dump classloader list
                m: print memory usage
                o: trigger logging
                q: hide console
                r: reload policy configuration
                s: dump system and deployment properties
                t: dump thread list
                v: dump thread stack
                x: clear classloader cache
                0-5: set trace level to <n>
                ----------------------------------------------------


                proxyHost=null
                proxyPort=0
                connectMode=HTTPS, native.
                Forms Applet version is : 10.1.2.3
                load: class oracle.disco.DiscoApplet not found.
                java.lang.ClassNotFoundException: oracle.disco.DiscoApplet
                     at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                     at java.lang.ClassLoader.loadClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
                     at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
                     at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
                     at java.lang.Thread.run(Unknown Source)
                Exception: java.lang.ClassNotFoundException: oracle.disco.DiscoApplet
                load: class oracle.disco.DiscoApplet not found.
                java.lang.ClassNotFoundException: oracle.disco.DiscoApplet
                     at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
                     at java.lang.ClassLoader.loadClass(Unknown Source)
                     at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
                     at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
                     at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
                     at java.lang.Thread.run(Unknown Source)
                Exception: java.lang.ClassNotFoundException: oracle.disco.DiscoApplet




                Thanks & Regards
                Kumar
                • 5. Re: 10g DISCOVERER Plus is not opening
                  Hussein Sawwan-Oracle
                  Please see these docs.

                  After Launching Discoverer Plus Directly Or From EBS and Connecting it Gives The Error - "java.lang.ClassNotFoundException: oracle.disco.DiscoApplet" [ID 757285.1]
                  Error 'java.lang.ClassNotFoundException: oracle.disco.DiscoApplet' When Accessing Discoverer Plus [ID 372158.1]
                  java.lang.ClassNotFoundException: oracle.disco.DiscoApplet error in Discoverer Plus [ID 856001.1]
                  Discoverer Plus 10 (10.1.2) Does Not Start After Update To Sun Java Plug-in 1.6 [ID 427930.1]
                  Getting Oracle.Disco.Discoapplet Not Found Error When Accessing Discoverer Plus [ID 445068.1]

                  Thanks,
                  Hussein
                  • 6. Re: 10g DISCOVERER Plus is not opening
                    801144
                    Hi Hussein,

                    I followed all the documents what you mentioned. but I am getting the below error now
                    please help us to resolve the issue.

                    A connection error has occurred.
                    - OracleBI Discoverer was unable to authenticate using the password provided. This can happen due to an invalid password or because the password was lost while using back, forward, or refresh in your browser. Please enter the password again to continue.
                    - Failed to connect to database - ORA-12518: TNS:listener could not hand off client connection


                    Thanks a lot in Advance

                    Regards
                    Kumar
                    • 7. Re: 10g DISCOVERER Plus is not opening
                      Hussein Sawwan-Oracle
                      Kumar,
                      - OracleBI Discoverer was unable to authenticate using the password provided. This can happen due to an invalid password or because the password was lost while using back, forward, or refresh in your browser. Please enter the password again to continue.
                      - Failed to connect to database - ORA-12518: TNS:listener could not hand off client connection
                      Please see old threads for similar discussion -- http://forums.oracle.com/forums/search.jspa?threadID=&q=Discoverer+AND+was+unable+to+authenticate+using+the+password+provided%22&objID=c3&dateRange=all&userID=&numResults=15&rankBy=10001

                      Thanks,
                      Hussein