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0 Replies Latest reply: May 16, 2011 1:21 PM by 843447 RSS

ESupport Products and Knowledge Base Solutions Setup

843447 Newbie
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Hi,

We are planing to configuring the products and knowledge base solutions in Siebel ESupport Application.
Please confirm, is Siebel Self Service Vanilla application supports, products and knowledge base solutions setup without any 3rd party integration tools (like Oracle Search Engine). can we directly setup products in ESupport?

As I gone through ESupport documents, mentioned that we can configure the products and Knowledge Base Solutions without any tools (like Oracle Search Engine)


Thanks

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