4 Replies Latest reply on May 21, 2011 12:17 PM by Arno

    SGD 4.50.933 Shadow User Not Working

      Unable to shadow a user session.

      I get the following error in jserverxxxxx.log

      2011/04/20 18:00:12.381 (pid 3935) server/csh/error #1303344012381
      Sun Secure Global Desktop Software (4.5) ERROR:

      Launch of .../_ens/o=Tarantella System Objects/cn=Emulator Shadow failed for secure3.ws-sugar.com:1303343870341:-6869507412154288657.

      Launch will fail.

      Retry the launch.

      Any suggestions?