1 Reply Latest reply: May 26, 2011 5:25 AM by Aamir Mughal RSS

    EAM Work order completion issue

      Hi guys

      We have a requirement where we need to complete a work order using an API call .
      There are times where even when all operations are completed the users dont change the status to complete.

      I've tried using the EAM_PROCESS_WO_PUB.PROCESS_WO to change the status to different statuses and it works for some statuses,
      but when I try to change the status of the WO from released to complete it gives me the following error.

      change from 3 to 4 not poss

      oddly this call does change the system status of the work order to complete but not the status type

      any ideas , suggestions?