14 Replies Latest reply: Oct 26, 2011 1:55 AM by 894993 RSS

    Sun Ultra 24 BIOS problem

    peteracs
      I have a Sun Ultra 24 that needed the BIOS updating to the latest version, I flashed the BIOS manually using the afuwin application (downloaded as part of the tools and drivers patch from Oracle) whilst running Windows Server 2008 (I think this may have been a bad idea!!!), the system now hangs at the Sun logo on startup with a BIOS POST code 38 from the port 80 LED, I have tried recovering the BIOS using Oracle Service Manual advice and all I get is a blank screen and a BIOS POST code E9 from the port 80 LED.

      Am I missing something? Anybody else had this problem? What's my next step as I seem to be stuck.

      Thanks in advance for your help!
        • 1. Re: Sun Ultra 24 BIOS problem
          Yiannis
          can you pelase write a detailed description of the events that took place?

          when you say you flash it yourself ?

          how over the command line prompt?

          did you use the same switches as the batch file in dos?
          • 2. Re: Sun Ultra 24 BIOS problem
            peteracs
            1. The system was working fine with Win Server 2008, we wanted to upgrade the CPU to Q9550 2.8Ghz Quad but realised the BIOS version we had (1.0) needed to be upgraded to at least 1.2
            1. We ran the afuwin application on the Sun Ultra 24 workstation from the Tools and Drivers downloaded from Oracle in Win Server 2008
            2. The system restarted
            3. The system hung at the Sun logo on startup, BIOS POST code 38 from the port 80 LED
            4. We then tried to recover the BIOS using the information in the Service Manual see below

            Copy the file /BIOS/BIOSxxx.ROM from the Tools and Drivers DVD to the root directory of a USB flash drive.
            On the flash drive, rename the file BIOSxxx.ROM to AMIBOOT.ROM.
            Insert USB flash drive into an available USB port on the workstation.
            Power on the workstation, press and hold the Ctrl + Home keys and watch the USB flash drive’s access light.
            When the flash drive’s access light starts to blink, release the keys.

            5. This doesn't work, the USB flash drive's light flashes but there's no output all we get is a blank screen and a BIOS POST code E9 from the port 80 LED.

            Hope this helps
            • 3. Sun Ultra 24 BIOS problem
              808555
              Hi.
              I'm reading the "Appendix_B" BIOS POST Codes from Sun Ultra 24 Wks Manual.
              Are you sure? Is the last executed POST code from the port 80 LED, E9hex?.

              From "Appendix B" BIOS POST Codes:
              ...
              ...
              38h Reserved.
              ...
              ...


              E9h, there isn't.


              Regards, s.
              • 4. Sun Ultra 24 BIOS problem
                808555
                826043 wrote:
                4. We then tried to recover the BIOS using the information in the Service Manual see below
                Sun Ultra™ 24 Workstation Service Manual?
                Did you see all the following steps?
                Updating the System BIOS 94
                ▼ To Update the System BIOS 94
                Recovering From a Corrupted BIOS 95
                ▼ To Recover the BIOS 95
                Accessing Intel Management Engine BIOS Extension 96
                ▼ To Access Intel MEBx 96
                Enabling ME FW Local Update 96
                ▼ To Enable ME FW Local Update 96
                Setting ME Power Policies 97
                ▼ To Set ME Power Policies 97
                Recovering the Intel ME Firmware 97
                ▼ To Recover the ME Firmware, Option 1 98
                ▼ To Recover the ME Firmware, Option 2 98
                ----
                s.
                • 5. Re: Sun Ultra 24 BIOS problem
                  peteracs
                  Yes we noticed this, it's making things even more complicated, we have triple checked the the error is definatley E9
                  • 6. Sun Ultra 24 BIOS problem
                    808555
                    Hi.
                    Clear CMOS (with the J25 jumper) Procedure? Did you try?

                    s.
                    • 7. Sun Ultra 24 BIOS problem
                      808555
                      Patch 11804140: Ultra 24 SW Release 1.6 (24 Feb 2011)

                      History:
                      Update in SW 1.6.0
                      BIOS is updated for bug fixes.
                      Bug details, System hang info: https://updates.oracle.com/Orion/Services/download?type=readme&aru=13487523
                      ------------------------
                      s.
                      • 8. Re: Sun Ultra 24 BIOS problem
                        peteracs
                        Not tried to clear the CMOS, any info how do to this?
                        • 9. Sun Ultra 24 BIOS problem
                          808555
                          Hi. First, I have another question for you.
                          826043 wrote:
                          I have a Sun Ultra 24 that needed the BIOS updating to the latest version, [..]
                          [..]
                          BIOS version? Have you tried from Ultra 24 SW Release 1.6 package? Could you tell me the tools&drivers release?
                          • 10. Re: Sun Ultra 24 BIOS problem
                            peteracs
                            tools and drivers 1.6.0
                            • 11. Sun Ultra 24 BIOS problem
                              808555
                              826043 wrote:
                              Not tried to clear the CMOS, any info how do to this?
                              Are you able to download this manual?
                              https://support.oracle.com/handbook_private/data/820/820-2480/pdf/ (Sun Ultra 24 Workstation Service Manual, 820-2480)
                              and then, you should read: the Chapter 5. Managing the System BIOS and MEBx, page 90 to 96, 97 and 98 (cmos clear method).

                              Regards, s.
                              • 12. Sun Ultra 24 BIOS problem
                                808555
                                826043 wrote:
                                tools and drivers 1.6.0
                                Ok. It's the latest public version. Hear me, would you try with the cmos clear method? I posted the link.

                                s.
                                • 13. Re: Sun Ultra 24 BIOS problem
                                  894993
                                  Hello,

                                  I'm having the exact same problem on my Ultra24:

                                  1.- System hangs at the SUN logo (with no options) on startup with a BIOS POST code 38 from the port 80 LED.
                                  2.- If I press control-P just after powering on the machine, a BIOS POST code E9 with a blank screen does appear.


                                  Clearing the cmos does not change anything. I've successfully done it months ago, because the fans were making a lot of noise after I installed a Win2003 server. But not now: inserting the usb drive at startup is no use since the screen is black and I can't see anything. Inserting a CDROM at startup is no use either, because of the same reason.

                                  For your information, there was a blackout at my house just before the problem appeared. After that, the station kept beeping before posting an E8 POST CODE. Since the screen was black, I assumed that it might be the graphics card (Quadro 570). I replaced it with a NVIDIA GT520 and then it stopped beeping and the SUN Logo appeared at startup, but with no options, as said above.

                                  Could you please help us?
                                  • 14. Re: Sun Ultra 24 BIOS problem
                                    894993
                                    Hello again,

                                    I've been able to fix the problem. Here are the steps:

                                    1.- Clear CMOS- just taking out the jumper for a few seconds and putting it back in.
                                    2.- Replace the graphics card for a new one.
                                    3.- Remove RAM (all but one DIMMs). In my case, one of my 4 1GB DIMMs was corrupted because of the blackout.

                                    Step 2 is probably unnecessary.

                                    Thanks.