Does any one know if the account name and primary contact is populated in Appointment detail page when it's created via Outlook Email Integration? I thought i have the new contact created in the system and then when I want to create an appointment or task, the account and contact name will be populated. thanks.
OEI will not create a new contact it will only link to the assoicated contact based on UI Interaction through OEI or based on the email. To Link the Account create a When New Record Saved workflow to joinfield value Primary Contact to Account