I've tried using "Service Advisor" option in CAM to try to collect support data I get the error "The device has been unregistered from this application. Please close this service advisor window.".
How to fix this?
1. You can use command line for collect support data.
/opt/SUNWsefms/bin/supportData -d <array_name> -p /tmp -o supportdata
Result : /tmp/supportdata.zip
2. For trubleshuting current problem, please show result of:
for i in report* cache*
perl -ane '/[^[:ascii:]]/ and print;' < $i
How many arrays registered in the CAM ?
Check that for this array work next point in CAM:
-> Trubleshuting -> FRU
-> Trubleshuting -> Events