Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now!
RUN, DON’T WALK...Registration for #SuiteWorld 2022 is officially OPEN! This special early bird price won’t last long, so make sure you don’t miss out: https://lnkd.in/gGRN78A3
Click on this link for the poll.
Please note that on Saturday, July 9, 2022, at 6:00 AM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

What is the best practice to get the tracking number from a 3rd party UPS account?

edited Dec 6, 2019 2:33PM in General

We have a customer that has their UPS account that we use for the products we ship to them. However, they also require the tracking number on shipping label that is displayed as well as the tracking number that comes up when the barcode is scanned, should show tracking number from the customer's UPS account. NetSuite said they cannot do this unless we register the customer's account in NetSuite separately (however they do not recommend this method)
But here is the problem with this approach - if we have multiple UPS accounts registered in our account then we will have to tie each of these accounts to a location. If you have an empty location in the registered UPS account then that account cannot be used for all locations. In order to make it usable again, you will have to tie it to a location. If you have only one UPS account registered then no location is needed to be updated on the UPS account.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders