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Unknown Source of Automated Emails

edited Jan 3, 2020 12:55AM in Search / Reporting 3 comments

Good Afternoon,

I am an admin working in a client's system. They have some old automated emails that send to sales reps that I am unable to turn off. I have searched and searched for the saved search that is triggering the email. They are very old and might have residual settings that no longer exist/changed so they are no longer visible. I am at a loss. Is there any way to identify the source of an automated system email??

I was able to fix one of the emails by deleting the saved search that caused it....the crazy part is the saved search had NO SETTINGS activated to send a message... it was just doing it. Which means the emails that are still being sent could be coming from any of the searches in their system.

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