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Change to the Record Types Supported by the Go To Record Workflow Action

This notice is intended for accounts that contain workflows with the Go To Record action set to execute on unsupported record types.

Previously, when you added the Go To Record action to your workflows, you could select a record type that the action did not support. The user interface supported the selection and you could save the action, but an error was thrown when the workflow executed.

What is Changing?

When you add the Go To Record action to your workflows, you will no longer be able to select a record type that the action does not support. You will not be able to save a workflow with a Go To Record action set to execute on unsupported records. You will have to select a supported record type before you can save the action.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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