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Send email from transactions can't see include transaction checkbox

edited Feb 27, 2020 1:16PM in Ask A Guru 3 comments

Normally when we send email from a transaction, there should be INCLUDE TRANSACTION check box show in Attachments tab.

But in a new customer's NetSuite account, I can't find INCLUDE TRANSACTION check box.

Do you know which setting caused Include Transaction check box disappear?

I appreciate your help in advance.

Thank you,

Lily

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