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Negative Qty. Committed - Causes & Prevention

edited Sep 10, 2020 4:44PM in Ask A Guru 3 comments

We occasionally will have an issue where one of our inventory items shows up with a negative quantity committed.

Because of the nature of our inventory, we occasionally will swap a kit item for an inventory item of the same name and type. This is one thing that can cause this issue. I also know it can be caused by deletion of related records.

Is there any other good way of preventing this kind of issue? It crops up at least a few times a year, as well as bunch of other issues related to negatives being shown for kit member availability, availability on transactions, and so forth. This always causes issues and extra work for our sales and CSR team.

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