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Activating the Sandbox Account

edited Feb 10, 2021 6:10PM in Ask A Guru 4 comments

Hi


I have refreshed a sandbox account per the screenshot below:

I am using the admin role though I did not receive an email when the refresh was completed.

There is also no option to activate the refreshed version of sandbox.


I have never come across this with other client accounts before. What could be causing this?


Thanks

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