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Can Not Invoice a Charge

edited Feb 17, 2021 3:39AM in Accounting / ERP 14 comments

Hello,

We have a Sales Order that is Pending Billing because there is a milestone required to be billed. However, when I go click Next Bill.. the item is not there. It's just a blank invoice.

I confirmed that the charge is Ready to be processed, and the charge has the same item as the Sales Order. The Sales Order even lists the item as:

QTY = 1

Invoiced = 0

Would you happen to know why this would happen?

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