Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
We’re ringing the bell so you know what that means… LAST CALL! This is your last week to register for #SuiteWorld at our early bird special rate and save $300. Join us for our biggest event of the year and learn more about how your business can get the most out of our system. https://lnkd.in/enaAr8p8
Release 2022.2 is Coming! – Get Ready with your Release Preview Account
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.

PART 2 - How can I display all Customer Contact Messages in the same view as Customer Records?

edited May 3, 2021 5:48PM in Ask A Guru 8 comments

I asked this question in June 2020 and the discussion is now closed so I am starting a new thread.

How can I display all Messages with Customers (communications created with the Customer record, with the Customer Contact records and with the Customer Contact on the Case record.?

Fully Understanding our Customer Relationship currently, requires navigating to each Customer Contact Communications and reading messages then reading the messages displayed on the Customer Communications as well as Case communications.

Primarily I am interested in a Customer sublist view that will display Customer messages AND Customer Contact messages in the same view.

Users are currently communicating with the Contact then copying the message to the Customer Communication Message so the user can look in one place to see all communications.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders