Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now!
RUN, DON’T WALK...Registration for #SuiteWorld 2022 is officially OPEN! This special early bird price won’t last long, so make sure you don’t miss out: https://lnkd.in/gGRN78A3
YOUR VOICE MATTERS! VOTE FOR OUR NEXT WEBINAR TOPIC NOW.
Click on this link for the poll.

Edit Gift Certificate Email Message

edited May 6, 2021 6:01PM in Ask A Guru 10 comments

Hello!

I am trying to modify the verbiage in the email our customers receive when they order a Gift Card/Gift Certificate from us. This is not coming from the web. This is the email that comes from the Invoice in NetSuite. I create/approve the Sales Order via a phone call from the customer. The Sales Order then invoices and the email is sent to the customer.

I found a couple of templates but when I edit any of these, my email still has the same verbiage.

Where am I able to edit the email that is sent to our customers from the invoice of a Gift Certificate Sales Order?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders