Discussions
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Release 2022.2 is Coming! – Get Ready with your Release Preview Account
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
NetSuite Case Management to use "Reply To" email in creation
I have a form on the website that sends the mail to case address in NetSuite.
The problem is that it sends the form from a generic email like [email protected] The "Reply To" address is the actual address of the customer. The issue is that it creates the case in NetSuite using the generic email and not the "Reply To" email. How do I change that so that they link to the right customer record.
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