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Departmement & Location field ignored in Partner login context

edited Jul 14, 2021 7:32PM in Ask A Guru 4 comments

Hi all,

I am having an issue where the "Department" and "Location" fields aren't populating in a user's login context if that user is a Partner (Advanced Partner Centre). I've looked through other questions, but couldn't find anything referencing my problem, so I apologise if this has been asked before.

To confirm the setup, going to Setup => Users/Roles => Manage Users, and selecting a Partner user, we have associated that Partner with a specific Department and Location - by filling in the Department and Location fields on the Partner record (just like you would do with a standard User record).

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