Forum Stats

  • 3,679,580 Users
  • 57,523 Discussions
  • 190,817 Comments

Discussions

Check out Oracle NetSuite upcoming events and conferences here
NetSuite Maintenance - September 25
Please note that on Saturday, September 25, 2021, at 10:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 180 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cheers to 1️⃣0️⃣ years of #SuiteWorld! 🎉 We’re celebrating by extending the Super Saver Pass AND launching the digital On Air experience TODAY! Whether you join us in-person or digitally, we can’t wait to make even more memories with you. https://lnkd.in/dGpPpmUV
Webinar | COSTING 101: Learning the Basics of Inventory Costing webinar was a success! Please take a minute to fill out this short survey. For those who missed it - Don't worry! Here's the link to the recorded session!
NetSuite Support Assistant: A quicker way to get answers to your basic NetSuite questions
The NetSuite Support Assistant is a convenient chatbot SuiteApp that provides quick responses to your basic questions directly from your NetSuite Account.
Click NetSuite Support Assistant Now Available for more details.
Release Preview 2021.2

If you would like to receive a 2021.2 Release Preview account, please opt -in to take advantage of the Release Preview access period to prepare and become familiar with the new NetSuite capabilities. For details, see Requesting a Release Preview Account.

If you receive a Release Preview account in 2021.2, you can access it several weeks before your production account is scheduled for an upgrade to the new release of NetSuite. Notifications with details about Release Preview availability are sent to the account administrators as described in Release Preview Notifications. Release Preview availability information is also posted on the New Release portlet.

Returned Vendor Prepayment Handling

Tafara
Tafara Member, forum_userscommunity_users Posts: 132 Silver Badge
edited Sep 16, 2021 3:04AM in Ask A Guru 213.86.114.22

My colleague made a vendor bill payment. the vendor then took took the bill amount via Direct Debit (DD) but bill was already paid.

To rectify my colleague created a vendor prepayment to reflect the DD. Once the vendor paid back the DD, my colleague created a Deposit.

I have two questions from this:

  1. Considering the vendor prepayment limitations, was this the best way to handle the DD in this scenario?
  2. How can I clear the vendor prepayment so it doesn't end up being used against a future vendor bill?

Answers

  • Emilia Ironov-Oracle
    Emilia Ironov-Oracle Member, forum_netsuite_mod, ORACLE_EMPLOYEE Posts: 703 Gold Trophy

    Hi Tafara, 

    Thank you for creating this thread!  

    I'm tagging my colleagues @Dominica Sevilla-Oracle and @Shamaine Chan-Oracle who have the expertise on this matter so we can collaborate on how we can help you out.  

    To other users who may have insights with regard to this topic, feel free to add your comments by replying to this thread.  

    Kind regards,

    Emilia Ironov - Oracle | Ask a Guru

  • Shamaine Chan-Oracle
    Shamaine Chan-Oracle forum_netsuite_mod, ORACLE_EMPLOYEE Posts: 1,262 Gold Trophy

    Hi Tafara,

    As per checking, there is no Credit/Clear button in the Vendor Prepayment record. It appears the only way to clear the record is to delete it. 

    I found SuiteAnswers Id: 87405 - Editing or Deleting Vendor Prepayment Transactions which shows the step by step process.

    1. Transactions > Enter Vendor Prepayment > List
    2. For the transaction you want to delete, click Edit.
    3. On the transaction detail, point to Actions and then select Delete.
    4. Click OK to confirm your action.

    When you delete a vendor prepayment, NetSuite does the following:

    • Removes the transaction from the list of vendor prepayments.
    • Restores the account balance in the vendor prepayment account.
    • Removes the transaction from the Recent Records sub-tab.
    • Registers the delete action in the Audit Trail.

    Kindly review on your end and note that the Vendor Prepayment can be applied to any Bills as long as it's from the same vendor.

    Any other users who can share their insights? Feel free to add your comments! Thank you. 😊

    Kindly mark "Yes" if you find the reply to your question as helpful. This will aid the community to find the solution/answer much easier. Let's always mark a reply and help the community! ☺️


    Shamaine Chan-Oracle | Ask a Guru

  • Tafara
    Tafara Member, forum_userscommunity_users Posts: 132 Silver Badge

    Hi @Shamaine Chan-Oracle

    Thank you for that. What do you think about my first query:

    1. Considering the vendor prepayment limitations, was this the best way to handle the DD in this scenario?