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Customer Deposit Reconciliation

edited Nov 4, 2021 7:47AM in Accounting / ERP 9 comments

Hi all,

When a customer payment is applied against a Sales Order i.e. no invoice generated yet, the funds are allocated to a Customer Deposits GL liability account. When the Sales Order is 'Billed', I presume a 'Deposit Application' is automatically created in the system which then offsets the linked 'Customer Deposit' in the liability account i.e. reducing the balance to zero.

Is there a way to reconcile the liability account in the balance sheet? I've customised a 'Record Customer Deposits' view but it doesn't reconcile to the liability account balance ☹️



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