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On Order Quantity in Item Record is Incorrect

Scenario: Users may notice that the On Order Quantity in the Item Record is not updating or incorrect. This happens when the Location (main line) is set in the Purchase Order, and the Location (transaction line) is not.

Note that this is true when the Location column in the Purchase Order form is exposed.

The behavior is encountered since Item Line Location takes precedence over the Location in the Main line of the transaction record.

I. To resolve,

A.) Customize the form and retrigger the Purchase Order. You can follow the steps in SuiteAnswer Id 86870,

 1.)  Edit the Purchase Order that does not reflect the Quantity On Order

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