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NetSuite Admin Tips: Electronic Bank Payments > TypeError: Cannot read property "0" from null

edited Apr 25, 2022 7:26PM in NetSuite Admin Corner

Most of the users that just recently set up their Electronic Bank Payments encounter this TypeError: Cannot read property "0" from null (2663_common_lib.js#707). This is due to no email templates selected on the Electronic Payment Preferences.

To resolve this, follow the instructions below:

1. Go to Payments > Setup > Electronic Payment Preferences

2. Click Edit

3. Under the General Preferences tab, select and populate Vendor and Customer email templates

4. Click Save

Hope you found this useful! Have you encountered a similar scenario like this one? Let us know by commenting below. ?

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Ely Gulen-Oracle | Ask A Guru ?️

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