NSC | What happens to voided transactions that were previously matched?
Once a transaction has been matched in the Match Bank Data page, it is moved on the Review tab. However, once the matching NetSuite transaction is voided, it will become unmatch.
In this given example: the following NetSuite transactions were matched with the corresponding bank transactions: Deposit, Journal, and Check
Once these transactions are voided, the match will be cancelled and will available for matching on the To Be Matched tab.
As you can see on the screenshot, since the NetSuite transactions are voided, the amounts are now 0.
What can you do?
- Match the bank transactions to the correct NetSuite transactions.