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Please take a moment to update your NetSuite Support Type on your profile page at https://community.oracle.com/netsuite/profile/edit.
To find your NetSuite Support Type, follow these steps:
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Note: Your account number will pop-up together with your support type.
"Your NetSuite account number is xxxxx.
You will be prompted for your account number when you contact Customer Support. Your support level is Anytime Gold."
Please take a moment to update your NetSuite Support Type on your profile page at https://community.oracle.com/netsuite/profile/edit.
To find your NetSuite Support Type, follow these steps:
1. Navigate to Support Tab > Click Visit the Suite Answer Site
2. Click the Contact Support by Phone button.
Note: Your account number will pop-up together with your support type.
"Your NetSuite account number is xxxxx.
You will be prompted for your account number when you contact Customer Support. Your support level is Anytime Gold."
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