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Please take a moment to update your NetSuite Support Type on your profile page at https://community.oracle.com/netsuite/profile/edit.

To find your NetSuite Support Type, follow these steps:

1. Navigate to Support Tab > Click Visit the Suite Answer Site
2. Click the Contact Support by Phone button.

Note: Your account number will pop-up together with your support type.
"Your NetSuite account number is xxxxx.

You will be prompted for your account number when you contact Customer Support. Your support level is Anytime Gold."

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