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Introducing ODBC 7.0 for SuiteAnalytics Connect
The SuiteAnalytics Connect feature was formerly called ODBC Connections for Advanced Reporting. The ODBC 6.0 driver is no longer available to download but is supported for now. NetSuite will no longer support the legacy ODBC 6.0 driver as of February 1, 2016. This driver is now labeled a legacy driver. For more…
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Creating DMARC-compliant messaging in NetSuite
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]DMARC (Domain-based Message Authentication, Reporting and Conformance) is an anti-spoofing technology that makes…
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Don’t miss the 2016.1 Sneak Peeks!
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]Version 2016 Release 1 Sneak Peeks Enhancements and changes described in the Sneak Peeks will not be available…
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Important Note on the Support for Internet Explorer 10, Safari 6, and Google Chrome
The following sections provide information about the supported browsers for NetSuite: [LIST] [*]Browsers by Platform [*]Advance Notice: Support for Internet Explorer 10 Ending in Version 2016 Release 2 [*]Important Note about Google Chrome Support in Version 2016 Release 2 [*]Touch Screen Device Support [/LIST]…
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Reminder: Use of CRMSDK tags will be completely deprecated with Version 2016 Release 2
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]If you have outdated CRMSDK templates in your account, you will need to convert them to scriptable templates. For…
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Timesheets Feature to be Deprecated
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD][FONT=Verdana !important]We are no longer initiating new installations of the Timesheets feature. We are currently…
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The Authorized Support Contacts Program is now live!
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]Are you an Authorized Contact? The Authorized Support Contacts program is now live. To ensure continued…
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Release Preview Upgrade Notice: Software Vertical Contract Renewals Version 16.1
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD]The latest version of the Software Vertical (SWV) Contract Renewals SuiteApp will automatically be pushed to your Release…
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Watch training videos to get started with 2016 Release 1, learn about new features, or replay a reco
Visit this thread for a sampling or view the entire catalog in SuiteAnswers.
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Release Preview Upgrade Notice: Fixed Assets Management Version 5.0
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD][FONT=verdana]The preview bundle of Fixed Assets Management version 5.0 has been pushed to your NetSuite Release…
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SuiteAnswers Online Case Form Templates
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]On February 17, a change was made to the way you submit cases using the SuiteAnswers online case form. Once you…
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Advance Notice: NetSuite to Deprecate Older Versions of TLS protocol in June 2016
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]Security is important at NetSuite and we consistently make enhancements to keep your data safe. As part of this…
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The Authorized Support Contacts Program is now live!
Are you an Authorized Contact? To ensure continued world-class customer support, please make sure that you are set up as one of the Authorized Contacts in your NetSuite account before calling and/or submitting a case online. For more details, kindly reference the following articles in SuiteAnswers: Authorized Contacts…
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New Industry and Role-Specific Training Courses!
To better serve our users, Education Services has been working hard to develop new industry and role-specific courses for customers and partners. Over the last 18 months, Education Services has added the following two-day courses to the SuiteTraining course catalog: [LIST] [*]Manufacturing: Configuring NetSuite for Your…
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Important SHA-2 Security Update for FedEx Web Services Customers
**No Action Items for NetSuite and its customers regarding this Security Update by FedEx.** Customers do not communicate directly with FedEx Servers – the communication always goes through NetSuite and we already support SHA-2. Below is the email sent by FedEx to customers: FedEx proactively enables, promotes and elevates…
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Changes to NetSuite Support Login Permissions
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] Authorized NetSuite staff may occasionally need to access a copy of your account in an internal QA environment in order to…
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January 8, 2016 Scheduled Maintenance
NetSuite Support case management systems will be offline for scheduled maintenance on January 8, 2016 8:00 pm - 8:15 pm PST. Please note that Support phone lines will be open and SuiteAnswers will be available but customers will be unable to create or view NetSuite Customer Support cases or access their NetSuite Account…
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Update: Shipping Integration with Australia Post
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]This topic was recently updated in SuiteAnswers. The Australia Post shipping integration enables you to register…
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New Password Reset Procedure Enhances Security
The process for resetting NetSuite passwords will become more secure as of January 7, 2016. The upcoming changes ensure that the person requesting the reset is the owner of the email address, information regarding the validity of a submitted email address is never revealed, and passwords are never sent in an email message.…
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SuiteWorld16: Arrive a student - leave a master
Kick off your conference experience at the Welcome Reception on Monday, May 16. Mingle with NetSuite employees and watch live demonstrations of partner solutions while networking with your peers. Learn more about the numerous opportunities and meet with NetSuite executives, product experts and partners at SuiteWorld16…
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SuiteWorld16: Come with challenges leave with solutions, 100+ partners in the Expo
At the end of the day SuiteWorld is defined by the value we deliver our customers and partners. With over 8,000 attendees expected to attend, SuiteWorld 2016 brings together the powerful NetSuite ecosystem to learn and explore, network face to face, and shape the next evolution of cloud computing services. Learn more about…
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SuiteWorld16: Get a taste of NetSuite 2015; Key Highlights, Sessions, and Videos
Learn more about what’s happening at SuiteWorld16 here. Bookmark the site and come back often for updates!
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The countdown to SuiteWorld16 has begun!
Mark your calendars for SuiteWorld 2016, May 16–19, 2016, in San Jose! Now in its sixth year, SuiteWorld is the annual celebration of NetSuite customers, partners, executives and developers. As we count down to what’s sure to be the best SuiteWorld yet, we want to keep you up to date on the details of this exciting event.…
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Change in Script Error Notifications
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]SuiteScript users are being notified of a change that affects handling of uncaught exceptions from script…
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"Authorized to Certified" Program Benefits
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]All Authorized Support Contacts are entitled to the following benefits: [LIST] [*]20% discount on NetSuite Public…
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NetSuite Support case management systems will be offline for scheduled maintenance
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]NetSuite Customers Support case management systems will be offline for scheduled maintenance on March 19, 2016…
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SuiteApp Release Notice: Dun & Bradstreet for NetSuite Integration Version 1.00.0
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0, width: 720"] [TR] [TD]This notice is to inform you of the Dun & Bradstreet for NetSuite Integration release on April 12, 2016, as well…
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Changes to iOS 9 Security May Impact NetSuite for iPhone Users
This change will impact those who have used the app with customer scripts or referenced images hosted on an external server. In iOS 9, Apple introduced a stricter security policy requiring a secure connection between apps and back-end resources. This means it will no longer be possible to use HTTP as a connection protocol.…
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SuiteApp Notice: Require License for M/S Items Preference
[TABLE="border: 0, cellpadding: 0, cellspacing: 1, width: 722"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD] [TABLE="border: 0, cellpadding: 0, cellspacing: 0"] [TR] [TD]This notice is to inform you of recent changes to NetSuite’s Software Vertical (SWV) Contract Renewals SuiteApp Version 16.1…
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NA East Datacenter Performance
A datacenter-wide incident in our NA East facility has resulted in a serious degradation in performance for customers local to that datacenter. 11:54 AM - 12:04 PM (Resolved)