-
Is it possible to increase period range on trend graphs?
Hello, Is there a way to include more periods instead of the default 12 periods on trend graphs? For example, I would like to compare sales in last month from that a year ago. The current trend graph only shows this August back to last August. It will be easier to see if NetSuite displays 18 months or more. Thanks.
-
Is there a limit on the Address you can add on a Customer record?
Hi Team - is there a limit on the address you can add to a customer? For example, a customer has 1800 address records. Is this possible?
-
Uninstall a bundle remotely
Hello gurus How could I uninstall a bundle installed into another account in which I don't have access anymore? I am the owner of the bundle and it is installed into another customer's account Is it possible? Thanks gurus
-
NSC | Add User Notes to Records
The company's workflow requires their users to be able to create and save User Notes on NetSuite Records. When granting access to User Notes, it is important to ensure that the user or role has appropriate access to the actual NetSuite record itself. This means that in addition to granting User Notes permission, the user…
-
What other option to generate Administator role's audit log?
In Administrator & Controls > Audit > Transaction Audit Log, there is no option to have the search applicable based on roles. I tried to add the Role as criteria, however, I encountered issue where when there is a workflow running in a background in the transaction, the non-Administrator role will be automatically set as…
-
Win Rate Tracker on Dashboard
Hi Team, Is there a way to add a Win Rate tracker to the dashboard? For example, how many deals (opportunities) are we winning out of the total # (wins + losses). We need to represent either in visually or in numbers
-
Trend Graphs / KPI Portlet trend graphs
When I am viewing a trend graph portlet or KPI trend graph in 'weekly' mode it is only going back to Feb 26th 2024. This is from a KPI trend graph when you view weekly it only goes back to Feb 26th 2024 even though the comparison periods are this year to date vs last year to date on the Key Performance Indicators. When…
-
NSC | Subsidiaries Missing from Journal Entry Subsidiary Dropdown
Scenario: When creating a journal entry, the user notices that two subsidiaries are missing from their dropdown list. However, these subsidiaries are visible to the user in reports such as the Income Statement. All other employees with the same role can view all subsidiaries without any issue. Solution: Check the User's…
-
NSC | Delete reports owned by other NetSuite users
Scenario: The user recently created a custom administrator role, but the role cannot delete reports owned by other users. Solution: To grant a role the ability to delete reports generated by other users, consider activating Core Administration Permissions for the role. Additionally, ensure that the role has been granted…
-
Is it possible to create additional "inventory classification"
Hello, When using inventory count, there is a field known as "inventory classification" and the available values are A,B,C. I would like to know if it is possible to add new values. Thank you.
-
how to mass update item price of other currencies
hello, Mass update item pricing seems to work only on USD dollar. I would like to know to update mass update item price for another currencies. Thank you
-
CSV Import Stuck on Pending
Just curious - all the CSV imports I have tried to do in the last several hours are stuck on Pending and never budge, not after upwards of 90 minutes of waiting. What's the deal? Is there something I'm missing?
-
NSC | "An unexpected error has occurred..." When Viewing the Email Template Lists
Scenario: When the administrator navigates to Documents > Templates > Email Templates, the system returns an error message stating: "An unexpected error has occurred. Please click here to notify support and provide your contact information." This error message is only affecting the administrator; other users are not…
-
NSC | Warehouse Role Unable to view Fulfilled Sales Order in the User’s Dashboard
Scenario: Although both users are assigned the same role, one of the users is still unable to view the Fulfilled Sales Order on her/his respective dashboard. Solution: In addition to the permissions outlined in NSC | Warehouse Role Unable to view Fulfilled Sales Order, navigate to the user's Home > Set Preferences >…
-
NSC | Warehouse Role Unable to view Fulfilled Sales Order
Scenario: The user cannot View Sales Orders That Have Been Fulfilled in Pick Status. The user can't access any Sales Order or other Transaction records, but other users that has the same role can access any Sales Orders. Steps to Troubleshoot: I. Check Employee Restrictions per Employee Record. 1. Navigate to Lists >…
-
NSC | Missing Item List on Purchase Order Record within Advanced Partner Center
When viewing a Purchase Order the user is unable to see any items listed, even though the Purchase Order does have item lines. The current advanced partner center role should be able to view items listed on a Purchase Order. This is mostly likely also affecting reports and searches that have items. To ensure availability…
-
NSC | Error "You do not have privileges to view this page" while attempting to delegate an approver
Error "You do not have privileges to view this page" while attempting to delegate an approver Steps to reproduce: Log in to the Employee Center role. Go to the My Information section and click Approval Delegation. Result: You do not have privileges to view this page. Expected result: The system should launch the approval…
-
Reference ID can only contain letters and numbers and may not contain spaces.
receiving an error "Reference ID can only contain letters and numbers and may not contain spaces." after the revenue arrangement update is complete. We checked the external id and reference id, they do not have space. Is anyone familiar with this error?
-
How to import Vendor Bills with multiple Expense Lines
I am doing an import of AP Vendor Bills from a legacy ERP system. If I have an AMEX bill for one month that was expensed to multiple Accounts, what is the Vendor Bill and Vendor Expense File format? I know how to import single Vendor Bills from this thread https://usergroup.netsuite.com/users...ad.php?t=22103 1) Bills…
-
NSC | How to edit the results in the Reports > Custom tab?
The user wants to edit the Custom Categories under the Reports tab. See the steps below on how to edit the custom Center Categories. As an Administrator, go to Customization > Center and Tabs > Center Categories. Look for this Center Category and refer to the columns: Label: Custom Center Tab: Reports Center Type: Classic…
-
NSC | Communication tab does not show emails logged
In the retail industry for example, such as in auto-sales, online customer forms can be used to receive information about customers from a website. It is crucial for Sales representatives to be informed of such new customers when they enter information in the online form so that they can track and strategize, which…
-
Some of our assembly items are showing out of stock in the Web-Store
Some of our assembly items are showing out of stock in the Web-Store. Is there a way to stop that behavior? The item has plenty of inventory of its only component. They have no "out of stock behavior" settings for Assembly items.
-
NSC | Employee Center Role Can't View Bill Details In Expenses & Items Sublist
Users with the Employee Center role can view and approve bills, but they are unable to see the Expenses and Items sub-list details. It only shows the total cost and not showing any other information. The cause is that the User Classic Interface is set to True in the user's custom role. To resolved, we need to set this…
-
Importing Memorized Transactions
Is there any way to import memorized transactions or mass update transactions to become memorized?
-
Hide File Cabinet
Hello, We have several users with the Advanced Partner Center Role, which uses the Advanced Partner Center (Center). 1) I see no way to edit this center 2) Is there a way to hide the File Cabinet? Caveat: I need my partners to be able to upload files, so they have the Create permission on Documents and Files, under Lists.…
-
NSC | Inconsistent File Format of the Attachment From the Transaction Record
The file attachment format used depends on how the users email the transactions. If the user will be emailing a transaction via the Actions button: View Transaction > Actions > Email Attachments tab > Include Transaction box is marked checked Type > can manually select any of the types listed below: Inline Above –…
-
NSC | Check # And Date Fields Flicker When Creating a Payment Record
The Check # and Date fields experience flickering when making a payment from a vendor record with File Drag & Drop installed. The user cannot halt it or take any additional actions on the Bill Payment record. See below steps on how to fix the issue. Option 1: 1.Open Vendor Record to Make Payment 2.Wait for the File Drag &…
-
NSC | Non-Administrator Users Need to View Saved Searches Audit Trails Owned By Other Users
The internal auditor users need to view the Audit Trail on Saved Searches created by other users in NetSuite. However, when they go to the Audit Trail tab of the Saved Searches, there is no data available. This is despite these users having full access to the record and the saved searches. Please note that by default, you…
-
Kit items vs Assembly items with "special work order item" turned OFF
I could test this with a number of new fake items and test orders and figure it out, so I admit I'm being lazy. It's also nice having the data in here for other lazy people. So, Kit items vs- Assembly items with "special work order item" turned OFF... Do they perform the same? Do they both pull their components out of…
-
NSC | How to Solve the Permission Violation Error When Bill Payment Processing
The user received an error message of "Permission Violation" when accessing the Bill Payment Processing and setting a bank account in the Bank Account field. Steps to resolve: Login as Administrator Navigate to Setup > Users/Roles > Manage Roles Click Edit on the custom role Click Permissions tab Click Setup subtab Add…