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Workflow Failure-NetSuite Alerts
I am sending the email through workflow to customers/leads created through webstore.
some time i got the Netsuite Alerts email regarding the workflow failure from the id(automailer@netsuite.com).
Message is something like this:
ID : 84178 An unexpected error has occurred. Please click here to notify support and provide your contact information.
Anybody having any idea about this . why i m getting this error???
I think system send the email alert if there is no email address on customer record created through webstore into Netsuite and system fail to send the email to them.
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