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Workflow to change custom transaction form for different user role

edited Dec 2, 2019 3:39PM in SuiteCloud / Customization 3 comments

Hi,

I want my sales reps to enter an order using one custom form, then I want my operations dept. to review the order on a different custom form that has additional fields with more information. I set up the workflow as suggested in an old thread that I found: https://usergroup.netsuite.com/users...s-form-on-edit

It works, but when the operations dept. opens the order, it opens to the correct form in edit mode, but then the page just refreshes over and over and over... Any idea as to why this would happen?

Thanks,
Amanda

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