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Netsuite Access Very Slow

edited Dec 3, 2019 2:47PM in General 1 comment

We're in Canada and since yesterday our Netsuite access has been very slow. Some clients switched to system2.netsuite.com with much improvement.

Today we're still about the same. Below are the results from opening the same sales order in the two systems about one minute apart.

system.netsuite.com
Total   20.996
Server   0.731 (3.48%)
Network   3.994 (19.02%)
Client   16.271 (77.50%)
Page   /app/accounting/transactions/salesord.nl?id=71388

system2.netsuite.com
Total   1.507
Server   0.566 (37.56%)
Network   0.323 (21.43%)
Client   0.618 (41.01%)
Page   /app/accounting/transactions/salesord.nl?id=71388

Anyone else with this issue in system.netsuite.com?

Update: Created Case# 1866825
Trace results also show system.netsuite.com has issues. System2 no problem.

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