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How to add last update to Case Assignment Notification
Hi,
Im trying to update the template which produces the email sent out when a support case has been updated.
The bottom line in my Case Assignment Support Notification template shows the following -
<BLOCKQUOTE>
<P><B>Message History</B><BR><FONT color=#666666><NLCASEHISTORY> </FONT></P></BLOCKQUOTE>
How can I get the last update to show after this?
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