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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Fulfillment Email, Tracking URL does not match Shipping Method
When you fulfill an order, an email confirmation goes out with a link that contains the tracking number.
But there is one problem, when you create a new shipping method that does not use UPS or FedEx (another shipping company), the confirmation email is still send out with the URL link for FedEx or UPS's website, therefore the link does not work, as the URL is incorrect.
For example sometimes we use Old Dominion (a freight company) to fulfill orders, so we created a new shipping item with Old Dominion's information and then we use it on sales orders.
When the order is fulfilled the client receives the email confirmation with a tracking link, but the link is not for Old Dominion.
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