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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Saved Search to Calculate Time to Between Case Statuses
I am looking for a way to calculate the time between two custom Case Statuses we use 'Awaiting Discovery' and 'Ready for Approval'.
casestatus.nl?id = 10 (Awaiting Discovery)
casestatus.nl?id = 14 (Ready for Approval)
I see Netsuite has standard Closed Case Analysis reports but I need to be able to measure the time it takes for an escalated support team to process their part of the customer request which happens BEFORE the case is CLOSED.
Search criteria:
System Notes: Field is Status
System Notes: New Value is Ready for Approval
System Notes: Type is Change
System Notes: Date is within last business week
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