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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Support Phone Lines
Currently we are experiencing difficulties with our Support Lines. We are aware that there is a concern and are in touch with out providers to correct the issues.
Should you be unable to get through via the lines please file your case online. Go to Support Tab> Customer Service> Contact Support Online.
A post will made when all the lines are fully functional.