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Changes to NetSuite Support Login Permissions


    
   
        
        
         
           
                    

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             [TD]             Authorized NetSuite staff may occasionally need to access a copy of your account in an internal QA environment in order to investigate and fix any cases and issues you have reported.  To give you better flexibility and control over how and when you allow authorized NetSuite staff to have such access, we provide both a company and a case level preference.
           
            The NetSuite Support Login preference is a company-wide preference that takes precedence over the case level preference. It provides three different modes of permission to access a copy of your account data.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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