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Automatic Exclusion of Gift Certificate Values from Shipping Cost Calculations

in Announcements
Automatic Exclusion of Gift Certificate Values from Shipping Cost Calculations
  
This notice is intended for customers using NetSuite’s Shipping capabilities and support gift certificates in your sales orders.

What is Changing?

As of 2018.2, sales orders containing a gift certificate will automatically exclude the gift certificate amount from shipping cost calculations. Previously, customers were required to click the calculate icon next to the Shipping Cost field to exclude Gift Certificate item from the total Shipping Amount.

Recommended Actions

Please verify this new behavior in your 2018.2 account, particularly when: [LIST] [*]Using the SuiteCommerce module [*]Running scripts to calculate shipping costs [*]Active Shipping and Handling Rules are applied to a shipping item [/LIST] For further information about shipping and handling rules and gift certificates, see the help topics: [LIST] [*]

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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