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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
InvalidCredentialsFault, Initial Web Services testing
This is very much a new user question... I have been trying to follow through the getting started example, to at least add a customer. However, I am encountering the following error:
"An unhandled exception of type 'System.Web.Services.Protocols.SoapException' occurred in system.web.services.dll
Additional information: com.netledger.dto.v1_3.faults.InvalidCredentialsFault: You have entered an invalid e-mail address or account number. Please try again."
Can you make any suggestions to help troubleshoot? Sample code I am using is shown below (with email, password etc removed).
I have obtained my account number from Support > Customer Service > Contact Support by phone.
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