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Role Restriction Issue w/ Department segment

edited Feb 25, 2020 2:51PM in Account Administration 1 comment

Hi all,

We're having a sudden issue where our users cannot view sales orders that using roles that have a Restriction set on them for Segment = Department and Restrictions = own, subordinate, and unassigned. Allow Viewing and Apply To Items are both unchecked.

This has started occurring over the previous two weeks and we've found that removing this restriction or setting it to none - default to own seems to allow them to view the sales orders, but this restriction was originally put in place to prevent these roles from viewing transactions that were created in other departments with potentially sensitive information (i.e. vendor contract/PO's).

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