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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How do I find/change email template for non-webstore automated emails?
I'm trying to implement Gift certificates, but I'm running into a snag. This function is auto-emailing the recipient the Gift Certificate code. For online orders, I've got this working fine. However, manually entering ones from within NetSuite and "billing" them send a different email entirely, and I can't find where this is coming from. There aren't any custom workflows that I can see. No saved search-based emails. It's text-only and ugly. It doesn't give much detail. Can anyone help me find where these are coming from and/or how to change these before I go crazy?!
Thanks.
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