Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Serial Number fields.
When we implemented Nesuite we ran into an issue with using the case forms because all of the serial numbers for products created prior to Netsuite could not be selected. The advice then, back in 2014, was to create a new customer record and house those serial #'s in there. This has been sufficient but annoying. Is there anyway to get those old serial #'s in the native field? Or any other suggestions from people that have run into this? We currently have scripting done by a 3rd party to handle warranty, so we had to already workflow to compare
Tagged:
1