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Join our Ask An Expert Live session featuring Angela Bayliss , Senior Principal Consultant at Jade Global, on June 26, 2025, 2–3 PM ET. With 21 years of experience, Angela will answer all your questions. Learn from one of the best! RSVP now.
Error message opening Advanced PDF/HTML Template
I am attempting to use Advanced PDF/HTML Templates to replace my Custom PDF Layouts. I attempted to customize "Standard Sales Order PDF/HTML Template" script ID: STDTMPLSALESORD of Type: Sales Order and Standard Quote PDF/HTML Template , script ID: STDTMPLQUOTE of Type: Estimate.
When I click the Customize Link on both template type I receive this error:
Error during loading transaction for advanced printing
Caused by: com.netsuite.suitescript.exception.NLServerSideScriptException: id
None of the other Advanced Template have this issue. All open up to customize.
Is anyone else having this issue or is it just my instance of Netsuite.
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